What is an AST?

What is an AST?

An AST, or Assured Shorthold Tenancy, is the most common type of tenancy agreement between landlords and tenants in the UK. It is a legally binding contract between a landlord and a tenant that outlines the terms and conditions of renting a property.

At PTL Lettings, we believe that understanding what is an AST is crucial to protecting both renters’ and landlords’ rights and obligations, ensuring a smooth rental experience.

Whether you’re a first-time renter or an experienced tenant, navigating the details of an AST can sometimes feel overwhelming. That’s why PTL Lettings is committed to breaking down the complexities of these agreements, so you can approach your tenancy with confidence.

By knowing your rights and responsibilities upfront, you can avoid common pitfalls and ensure you have a positive relationship with your landlord from the start. Let’s explore the key features of an AST and how they affect tenants.

Key Features of an AST

Fixed-Term vs. Periodic Tenancy

An AST can be set for a fixed term, typically six months or a year, or it can roll on a periodic basis (usually monthly) after the fixed term expires. During the fixed term, both the landlord and tenant are bound by the terms of the agreement. After this period, the tenancy can continue unless either party gives proper notice. At PTL Lettings, we can help you navigate these terms, whether you’re dealing with a fixed-term or periodic tenancy.

Rent and Deposit Protection

The AST agreement will specify the rent amount, when it’s due, and how it should be paid. Additionally, any deposit taken must be protected in a government-approved tenancy deposit scheme, such as the Tenancy Deposit Scheme (TDS), Deposit Protection Service (DPS), or MyDeposits. When working with PTL Lettings, we ensure that all deposits are securely protected in line with legal requirements.

Landlord’s Responsibilities

Under an AST, landlords must maintain the property in a good state of repair, ensure it meets health and safety standards, and provide necessary certificates, such as the Energy Performance Certificate (EPC) and Gas Safety Certificate. Our team at PTL Lettings ensures that all landlords meet these responsibilities, safeguarding your living conditions.

Tenant’s Obligations

As a tenant, you are expected to pay your rent on time, keep the property in good condition, and adhere to the terms of the agreement. This includes not causing nuisance to neighbours and seeking permission before making any alterations to the property. PTL Lettings assists tenants in understanding their obligations and ensures that communication between landlords and tenants is clear and effective.

What Happens When the Tenancy Ends?

When your AST reaches its end, there are a few possible outcomes:

Renewal of the Tenancy

If both parties are happy, the tenancy can be renewed for another fixed term, often with the same terms or with new conditions agreed upon. PTL Lettings can handle the renewal process, ensuring everything is in order for both parties.

Rolling Tenancy

If no action is taken, the tenancy automatically becomes periodic. This means that it continues on a month-to-month basis until either the tenant or landlord decides to end it. PTL Lettings provides clear guidance and support during this transition.

Ending the Tenancy

If you wish to end the tenancy, you must provide written notice to your landlord, usually one month for a periodic tenancy or as stated in the agreement for a fixed term. Similarly, landlords need to give at least two months’ notice if they want to regain possession, usually through a Section 21 notice. PTL Lettings is here to assist with the notice process, making it stress-free for both landlords and tenants.

Can the Rent be Increased During a Fixed-Term AST?

Rent increases during a fixed-term AST are usually only allowed if both parties agree or if the contract includes a rent review clause. In periodic tenancies, landlords can increase rent annually by providing the tenant with proper notice, usually one month in advance. At PTL Lettings, we ensure that any rent adjustments are fair and compliant with current regulations.

What Rights Do Tenants Have Under an AST?

Protection from Unlawful Eviction

Under an AST, tenants are protected from unlawful eviction. Landlords must follow the correct legal process, and you cannot be forced out without a court order, even after your tenancy ends. If you’re renting a property in Peterborough, PTL Lettings ensures your rights are fully respected.

Right to Peaceful Enjoyment

You have the right to live in your rental property without unwarranted interference from the landlord. While landlords can inspect the property, they must give you at least 24 hours’ notice and visit at a reasonable time, unless it’s an emergency. PTL Lettings liaises between tenants and landlords to ensure that this right is upheld.

Repairs and Maintenance

If something breaks down, such as the heating system or plumbing, it’s the landlord’s responsibility to fix it in a reasonable time. Always report any issues promptly and in writing to ensure they are addressed. We provide a reliable maintenance service for all properties to rent in Peterborough, ensuring that repairs are handled quickly and efficiently.

What Are the Consequences of Breaking an AST?

Breaching the terms of your AST, such as by failing to pay rent or damaging the property, can lead to serious consequences, including eviction. However, landlords cannot simply evict you for minor issues without following the proper legal process. If there’s a dispute, we can help resolve it through mediation or by guiding you through the legal process.

Understanding your Assured Shorthold Tenancy (AST) agreement is key to a successful and stress-free renting experience. At , PTL Lettings we’re here to guide you through every aspect of your tenancy, from understanding your rights to managing communication with your landlord.

Whether you’re renting for the first time or looking to renew your tenancy, we’re committed to making the process as smooth as possible.

Please enquire here.

Looking for a property to rent in Peterborough? PTL Lettings is here to support you every step of the way.

Landlord looking for help with property management? With our expert services, you can trust us to handle everything from AST agreements to maintenance and legal compliance.

Contact us today at PTL Lettings and let us take the stress out of finding or managing a rental property in Peterborough.

Call us on 01733 555183 or email info@ptl-lettings.co.uk to find out how we can help you.

In the meantime, we’ve answered some of your common questions about AST’s.

Frequently Asked Questions About AST’s

1. Can I leave my AST early?

Yes, but only if your landlord agrees or if there’s a break clause in your tenancy agreement. Otherwise, you may be liable for rent until the end of the agreed term. We can assist you in negotiating an early termination if necessary.

2. What should I do if my landlord isn’t protecting my deposit?

You can raise a dispute with a tenancy deposit scheme or take legal action. It’s a legal requirement for landlords to protect your deposit. PTL Lettings ensures that all deposits are correctly handled, providing peace of mind for tenants.

3. Can my landlord enter the property without permission?

No, your landlord must give you at least 24 hours’ notice and visit at a reasonable time unless it’s an emergency.

4. What happens if I can’t pay my rent?

Speak to your landlord immediately. They may offer a payment plan or some leniency. Persistent non-payment could lead to eviction, but this should be the last resort.

5. What is a Section 21 notice?

A Section 21 notice is used by landlords to regain possession of the property at the end of an AST without having to provide a reason. They must give you at least two months’ notice.

6. Can I make changes to the property?

You usually need written permission from your landlord before making any alterations, even minor ones. Check your AST for specific clauses related to changes.

What Are Holding Deposits? A Guide for Peterborough Landlords

what is a holding deposit

As a landlord in Peterborough, you may ask what are holding deposits, and wonder how they work. Two common questions our team at PTL Lettings often answer are:

“Why are holding deposits needed?“

“When is a holding deposit returned?”

To help, the PTL Lettings team has compiled an overview so you can gain an understanding of holding deposits for landlords.

What Are Holding Deposits And Are They The Same As A Tenancy Deposit?

Confusion arises when landlords mistake a holding deposit and a tenancy deposit as the same thing. This isn’t the case. A holding fee is money prospective tenants pay when they apply for a rental property in Peterborough.

This secures the property and is made before the individual becomes a tenant. Once the deposit is paid, landlords are legally obligated to remove the rental property in Peterborough from the market. Legally, a holding deposit can only be the maximum amount of one week of rent. A tenancy deposit differs and is paid before the tenant moves into the rental property. This can be a maximum of 5 weeks’ rent in England if the annual rent is under £50,000. It’s six weeks’ rent if the annual rent is over that figure.

A tenancy deposit is placed into one of the deposit protection schemes approved by the government . If this doesn’t happen within 30 days of its receipt, landlords may face penalties. Holding deposits are not required by law to be included in one of the deposit protection schemes.

The Tenant Fees Act of 2019 introduced by the government aims to make the private rental market easier for tenants. It achieved this by removing administrative charges and high initial expenses that would often overwhelm first-time renters.

Among the reforms was the adjustment of the amount of holding deposit landlords can request from tenants.

Reference Checks And Holding Fees

Once a tenant has paid, the landlord carries out reference checks. When the tenant passes those checks, the next step is to sign the tenancy agreement and arrange a move-in date. Should the tenant fail the checks however, the amount paid as a holding deposit will come into play.

PTL lettings can help with referencing and all other aspects of letting your property.

Can A Prospective Tenant Get A Holding Deposit Back if They Fail Referencing?

Failing the referencing process doesn’t automatically give the landlord the right to withhold any sums paid. However, if the tenant has provided false or misleading information, the landlord has the right to keep the holding deposit. If the tenant doesn’t pass the affordability checks, the landlord may still offer a tenancy. In this case, the tenant would need to find a guarantor or pay rent upfront. If the landlord chooses to no longer proceed with renting a property, the tenant will receive their deposit back.

In a similar vein, if the tenant submits their application and progresses to referencing before backing out, retaining the deposit is often the course of action.

When Is A Holding Deposit Returned?

When the deposit is paid by the tenant, an agreement with the landlord must be reached within 15 days. If this deadline is not met and the tenant has done all they can to secure a tenancy, the landlord must refund the full deposit within 7 days. When everything goes smoothly with the tenant’s application, the tenant will receive the amount of their deposit back. This is usually in the form of a deduction from the first month of rent paid.

Are Tenant Fees And Holding Deposits The Same Thing?

Holding deposits aren’t fees that tenants are charged. Rather, they’re safety measures that protect landlords and their agents from any financial losses. A ban on tenant fees enacted in 2019 has caused some confusion. However, since tenants receive back the amount they pay, it isn’t deemed to be a fee. Therefore, it’s entirely acceptable and encouraged.

Want to Learn More About Holding and Tenancy Deposits?

To find out more, please get in touch with the lettings in Peterborough team at PTL Lettings on 01733 555183 or email info@ptl-lettings.co.uk.

Property to let? For a free valuation click here

Frequently Asked Questions

What’s the difference between a holding deposit and a tenancy deposit?

A holding deposit secures the property during the application process (maximum one week’s rent). A tenancy deposit protects against damage during the tenancy (maximum 5 or 6 weeks’ rent).

Can I keep the holding deposit if a tenant fails referencing?

Only if they provided false information. You can still rent to them with a guarantor or upfront rent.

When should I return a holding deposit?

If an agreement isn’t reached within 15 days or the landlord pulls out, the full deposit should be returned within 7 days.

Are holding deposits banned by the Tenant Fees Act?

No, because the tenant gets the money back (usually deducted from the first month’s rent). It’s not considered a fee.

Rental Property Management in Peterborough For landlords

At PTL Lettings we are your local experts for property management in Peterborough. If you need expert letting agent or property management services or advice, our experienced team can help. Contact us today on 01733 555183 or email info@ptl-lettings.co.uk.

Follow us on Facebook

Follow us on Instagram

Connect with us on X

How to Handle a Nuisance Tenant

How to deal with a nuisance tenant

Whether it’s noise complaints from the neighbours or something more serious like always paying rent late, a nuisance tenant is, well, a nuisance!

Despite this, there are some things you can do to effectively handle a nuisance tenant that can prevent a small issue from turning into something much bigger.

Here are six handy tips on how to handle a nuisance tenant in your Peterborough rental property.

6 Steps to Handling Nuisance Tenants

1. Stay Calm

It’s easy to get emotional in bad situations – especially if you have to regularly deal with a nuisance tenant. But, as a landlord, it’s your job to stay calm and level-headed.

If you act as the voice of reason, you’re more likely to get a better response from your tenant than if you’re overwhelmed with emotion.

2. Manage Behaviour

Be rational and objective, and try to get through to your tenant if you can. Try to manage their behaviour by explaining that whatever the issue, it isn’t acceptable and why.

Make sure you explain to your nuisance tenant what is appropriate instead. Have patience and regularly remind the tenant of the lease that they agreed to.

In a tactful way, make it clear to the tenant that you take breaches seriously.

3. Keep Records

The best way to protect yourself when you have a nuisance tenant is to keep records of everything.

Make a note of things like complaints from neighbours and when rent payments were made. It’ll make things much easier if the tenant tries to dispute anything.

Plus, the records you keep could come in handy if the problem progresses.

4. Build a Relationship

The importance of having a good relationship with your tenants cannot be overstated. Whatever the circumstances, try to maintain a good relationship with your tenant.

If you manage to win them over, they will be more likely to comply with your requests.

5. Hire a Letting Agent or Property Management Company

If you’re at your wit’s end dealing with a nuisance tenant, consider hiring a letting agent or property management company like PTL Lettings to take over the management process.

It may not stop the tenant from being a nuisance. But professionals like us have the skills and tact to build a strong relationship and keep an eye on the situation.

Plus, we can handle tenant enquiries for you, which can be a huge relief if you get too emotional when speaking with your tenant.

6. Take Action

Dealing with a nuisance tenant requires patience and persistence. Have a candid conversation with the tenant about the problems and potential consequences. Sometimes, tenants are unaware of the impact of their behaviour and a straightforward talk can resolve the issue. If this approach doesn’t work, consider mediation. Many local councils and tenant associations offer mediation services that can help resolve disputes without formal action.

If all else fails you may need to consider a formal eviction notice. To do this, strict procedures must be followed and it is important landlords stay within the law.

Need Help With the Noisy Tenants in Your Rental Property?

If you need support managing the relationship with your tenants, PTL Lettings are here to help. We provide letting agent services and property management in Peterborough that can make your life as a landlord easier and less stressful.

Call today on 01733 555183 or email us at info@ptl-lettings.co.uk to learn more about our landlord support services or to request a valuation.

You may also be interested to read 8 Things Every landlord Should Know

Frequently Asked Questions About Nuisance Tenants

My tenants are constantly having loud parties with excessive noise complaints from neighbours. What can I do as a landlord?

If the noise isn’t addressed after calmly explaining the issue and reminding them of the tenancy agreement, keep records of complaints and consider involving a property management company to mediate the situation. As a last resort, eviction may be necessary.

I’m a new landlord and worried about anti-social behaviour from tenants. How can I avoid nuisance tenants in the future?

Conduct thorough reference checks and ensure the tenancy agreement clearly outlines acceptable behaviour. Property management companies can help screen tenants and handle communication.

Is a landlord responsible for dealing with a nuisance tenant, or can I hire help?

While you can manage the situation yourself, property management companies offer expertise in communication, mediation, and enforcing the tenancy agreement. They can also handle tenant enquiries, reducing your stress.

What are my options if I need to evict tenants for breaching the tenancy agreement due to anti-social behaviour?

If all else fails, you can follow the legal eviction process. Consulting with a property management company or solicitor can ensure you follow the correct procedures as a landlord.

Follow us on Facebook

Follow us on Instagram

Connect with us on X

Should I Let Tenants Keep A Pet?

Should I let tenants keep a pet?

Data circulating the property industry provides a clear message – landlords don’t like tenants keeping a pet!

Data from gov.uk states that only 7% of UK rentals advertise themselves as pet-friendly. Potentially, there are a lot of missed opportunities from landlords sticking with the ‘no pets allowed’ policy.

In this article, we’ll explore what the UK law is on tenants keeping a pet. We will also look at the benefits of being pet-friendly for landlords and share our advice on how to safely allow your tenants to keep a pet.

Things to Consider About Letting Prospective Tenants With Pets Into Your Rental Property in Peterborough

What is the Law on Letting With Pets?

Ultimately, it’s the landlord’s decision as to whether a tenant can keep a pet in their property.

However, the UK government encourages more landlords to allow pet-friendly renting through the Model Tenancy Agreement. This is the government’s recommendation for what a good shorthold tenancy agreement should look like.

This contains two crucial elements about pets in rentals, including:

  • Landlords shouldn’t have a blanket ‘no pets allowed’ policy and;

  • Landlords should consider any request from a tenant to keep a pet seriously and only decline for good reason

Should I Let Tenants Keep a Pet?

While there are risks associated with a tenant having domestic pets (like damage to the property or causing a nuisance to neighbours), there are benefits, too.

Private landlords that accept pets and advertise their property as pet-friendly can:

  • Attract better tenants in the future
  • Sign longer leases (which can mean less chance of voids)
  • Stand out from the crowd
  • Keep existing tenants happy

How to Safely Let Your Property as Pet-Friendly

If you have decided that allowing pets is the right way to go, it’s time to lay down some ground rules and establish whether potential tenants are responsible pet owners or not.

Ask for Records

Depending on the animal, you may want to check that it’s up to date with its vaccinations. A pet owner who stays on top of vaccinations is a good sign that they are a responsible owner. Plus, it can reassure you that the animal is healthy and protected from diseases.

Check training and behaviour

If your tenant is requesting to keep a hamster, cat or reptile, checking training records isn’t important. But if your tenant wants to keep a dog on your property, make sure you ask about its training to see if they maintain responsible pet ownership.

Ask questions like:

  • Is the dog house-trained?
  • How much training have they had?
  • Will the dog be left alone for long periods?

Arrange a meet and greet

If you’re concerned about how well-behaved your tenants’ pet is, arrange a meet and greet to see what the pet is like in person. Alternatively, ask for a video call with the pet!

There are plenty of lovely spots in Peterborough that are dog friendly and would help you see if they are a responsible pet owner.

This is a great opportunity to see just how well-trained the animal is, and assess how comfortable you are letting the animal stay in your property.

Set boundaries

Before agreeing, consider setting boundaries around the tenant keeping a pet. For example, confirm if you are allowing pet owners to have one pet only, and that any new pets require prior approval.

Agree on terms

Whatever you decide when it comes to agreeing to let your tenants keep a pet in your Peterborough rental property, make sure it’s documented in the terms of your lease.

Include information about any boundaries you set, what responsibilities the tenant has when it comes to cleaning up after the pet in your rental property, and any tenant fees may occur if those standards are not upheld or there is pet damage.

In Summary

Allowing your tenants to keep a pet is ultimately your decision as a landlord. Numerous benefits are available to landlords if they allow pets, but you still need to ensure you’re always protecting yourself and your property.

For more advice on property management or letting your property, our friendly team at PTL Lettings are happy to help. Get in touch today on 01733 555183, or email us at info@ptl-lettings.co.uk

Frequently Asked Questions About Becoming a Pet-Friendly Landlord

Can I charge additional rent or fees for tenants with pets?

Landlords are not allowed to charge a ‘fee’ to a tenant who wishes to keep pets or other animals in a rental property. Deposits are capped in England since the introduction of the Tenant Fees Act in 2019. However, permission may be given for pets on the condition that the tenant pays an additional reasonable amount in rent.

Can I charge for professional cleaning at the end of a tenancy with a pet?

Landlords cannot insist on a professional cleaning service at the end of a tenancy as this is a prohibited payment under the Tenant Fees Act legislation, however tenants must return the property in its original condition.

Can I discriminate against certain types or breeds of pets?

It’s advisable to focus on the behaviour and history of individual pets rather than discriminating based on breeds, as breed-specific policies may be subject to legal scrutiny and can be seen as discriminatory.

What steps can I take to protect my property from potential pet-related damage?

Implementing a clear and detailed pet policy, conducting thorough tenant screening, and including specific clauses in the lease regarding pet responsibilities and potential consequences for damage can help protect your property while allowing for responsible pet ownership.

Is Mould In Rented Property A Landlord’s Responsibility?

mould in rented property

Over the past couple of decades, rental accommodation in Peterborough has greatly improved, however mould in rented property is still an issue plaguing landlords and tenants alike. One of the biggest problems is that responsibility for preventing mould in the first place lies with both the landlord and the tenant, and that means that the parties blaming each other can end up taking priority over resolving the problem at its cause.

So, if you’re based in Peterborough, are landlords responsible for dealing with mould in rented property? Find out here, as the expert team at PTL lettings have put this helpful guide together for you.

You may also be interested in 8 Things UK Landlords Need To Know

What Causes Mould?

Mould in rented property can have several different causes including penetrating damp, rising damp, and condensation. The most frequently seen reason for mould developing in properties is, undoubtedly, condensation, but luckily, it’s also the easiest cause to address.

It’s trickier to resolve a rising damp problem, but fortunately, it is encountered far more rarely. Usually, this issue is found in older properties, however, new homes may also be affected, especially if they’ve recently had repair works carried out that could have caused damage to the damp proof course.

If your property suffers from rising damp, it’s likely to be your responsibility as the landlord to resolve it, although if the tenants have interfered somehow with the damp proof course, it could be their responsibility to deal with.

If your property suffers from penetrating damp, its source must be found so the issue can be solved. Usually, it will be down to missing roof slates or leaking pipework – issues that are the landlord’s responsibility to rectify.

What Are The Tenant’s Responsibilities With Regard To Mould?

Tenants will usually need to keep any condensation inside the property to a minimum. If a faulty heating system or inadequate insulation is the cause of condensation, the landlord must take responsibility. Otherwise, condensation is something the tenants need to control by ensuring proper ventilation and temperature levels. They should follow these tips to reduce condensation and mould in rented property:

  • Close the door of the bathroom when bathing or showering and open the window or use the extractor fan afterwards.
  • Dry laundry outdoors whenever possible or utilise a dehumidifier.
  • When cooking, cover pans with lids to prevent steam from escaping.
  • Wipe wet windows down and keep them open for ten minutes each morning.
  • Make sure furniture is 10cm-15cm away from the external walls to prevent the evolution of a microclimate.

What Are My Responsibilities As A Landlord With Regard To Mould In Rented Property?

If mould is affecting your tenant’s safety or health, or if it has occurred due to a property issue that can be repaired, it’s your responsibility as the landlord to rectify it. Landlords must ensure their property is fit for living in under the terms of the 2018 Homes (Fitness For Human Inhabitation) Act.

Some repairs you may need to carry out to resolve mould issues include:

  • Repairing broken bathroom or kitchen extractor fans
  • Fixing a faulty heating system
  • Resolving guttering issues
  • Repairing window frames that have rotted
  • Fixing plumbing leaks
  • Repairing roof problems
  • Fixing large cracks in the external walls

This is where the services of a letting agent in Peterborough can help you stay on top of maintenance!

What Next?

If you’re a landlord in Peterborough and you need advice, or a valuation, get in touch with the PTL Lettings team today on 01733 555183 or at info@ptl-lettings.co.uk. We’re looking forward to working with you.

Frequently Asked Questions About Mould In Rented Property

Is mould a landlord’s responsibility?

It is the landlord’s responsibility to fix mould issues caused by structural faults or disrepair. Section 11 of the Landlord and Tenant Act 1985 confirms this.

Can I withhold rent for mould?

No! Tenants cannot withhold rent because a landlord has not made necessary repairs.

How to Clean Mould on Walls

Protect your hands with rubber gloves.
Mix one part bleach to four parts water.
Gently scrub the mould.
Wipe away the bleach mixture.
Dry the area well with a soft cloth.